FAQ
Common questions
Everything you need to know about working with Vally. Can't find your answer? Contact us.
Getting Started
Who is Vally best suited for?+
We work with salons, spas, fitness studios, and wellness businesses in the USA that want to look more professional online, attract qualified leads, and improve how they convert inquiries into booked calls.
How do I get started with Vally?+
Click Get Started or visit our contact page to request a consultation. We'll review your current marketing, discuss your 90-day goals, and recommend the right service package.
Do you work with businesses outside the wellness industry?+
Our expertise is focused on wellness and service-based businesses. If you're in a related field, reach out—we'll let you know if we're a good fit during your initial consultation.
What makes Vally different from a generic marketing agency?+
We specialize in the specific challenges wellness owners face: looking credible online, getting paid on time, and turning networking connections into booked appointments. Our strategies are built for your industry, not adapted from e-commerce playbooks.
Services & Pricing
What is included in the Premium Profit Report?+
The Premium Profit Report ($97) includes a comprehensive profit analysis, pricing recommendations, a 90-day implementation roadmap, and financial projections tailored to your business model.
How much do your Sales & Marketing Solutions cost?+
Engagements are customized based on your goals, current marketing assets, and timeline. After an initial consultation, we provide a clear proposal with scope and investment before any work begins.
Can I purchase just the Premium Report without ongoing services?+
Absolutely. The Premium Profit Report is a standalone product designed to give you actionable insights you can implement on your own or with our help afterward.
What does the Booking & Growth System include?+
It covers optimized booking pages, automated confirmation and reminder sequences, lead qualification workflows, and CRM integration—everything needed to convert more inquiries into confirmed calls.
Process & Timeline
How long does a typical engagement take?+
The Premium Report is delivered within 5–7 business days. Full marketing engagements typically run 90 days with milestones at 30, 60, and 90 days so you see progress quickly.
Will I need to provide access to my existing tools?+
Depending on the service, we may request view-only access to your website, booking platform, or analytics. We never require credentials we don't need and always discuss access upfront.
How often will we communicate during a project?+
Most clients receive weekly progress updates and a dedicated check-in call every two weeks. Urgent questions are handled via email with responses within one business day.
Results & Support
What results can I expect in 90 days?+
Clients typically aim for more qualified leads, higher booking rates, and confidence to raise prices. Specific outcomes depend on your starting point, but we set measurable targets together at kickoff.
Do you guarantee a specific number of leads?+
We don't guarantee vanity metrics. We focus on qualified leads and booked calls—metrics that directly impact revenue. Our strategies are designed for sustainable growth, not short-term spikes.
What if I need help after my engagement ends?+
Many clients continue with monthly advisory or move to our Booking & Growth System for ongoing support. We're happy to discuss maintenance options that fit your budget.
How do I contact Vally for support?+
Email sheraz@profitcoach.app or use the contact form on our website. We respond within one business day during Mon–Fri 9am–6pm.